All prices are in USD.

We try our best to ship items as fast as we can. Please allow 3-5 days production time for your order to ship out, average shipping times are 8-21 days.
Tracking numbers will be updated after your order has been shipped. If you don't have a tracking number after 7 business days, please email us at info@sevenstorys.com

We do not do exchanges/refunds for socks, for hygiene purposes, however If the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include a name and order number on the returned parcels.

If you have miss spelled or auto filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check that the address given is wrong kindly notify us via email at info@sevenstorys.com If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 10-21 business days. Shipping may be faced with delays beyond our control such as customs or postal delays, including high demand or unforeseen circumstances. We truly appreciate your understanding and patience as we work to get your order to you as quickly as possible.

Absolutely! We are here to help you make your home beautiful! Please send us an email to info@sevenstorys.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.